An Ideal Option financial counselor will work with you to apply for Medicaid, financial hardship assistance, or to develop an affordable payment plan for your treatment or even co-pays if you are insured. If you are uninsured and inelgible for Medicaid, we offer a low-priced monthly subscription plan that offers unlimited provider visits, lab testing and nurse care support. If you are committed to your recovery but experiencing financial duress, we will do everything possible to help you. Please contact us and ask to speak with a financial counselor today. 

We accept Medicaid, Medicare, Tricare, and most private insurances. For a list of all the insurance providers we work with, please visit this page. If you're uninsured, we can help. Please call 1-877-522-1275 to speak with one of our financial counselors. 

Patients with WA Medicaid can be seen in Idaho at our Coeur D’Alene, Lewiston, and Sandpoint clinics. Note: If a patient is being seen virtually, you must be in Idaho during your remote visit.

Patients with MT Medicaid can be seen in Williston. Note: If a patient is being seen virtually, you must be in the state of North Dakota during your remote visit.

Patients with OR Medicaid can be seen in Walla Walla and Vancouver in Washington state, as well as Caldwell and Lewiston in Idaho. Note: If a patient is being seen virtually, you must be in Washington state or Idaho during your remote visit.

Patients with MN Medicaid can be seen at any of our clinics in North Dakota. Note: If a patient is being seen virtually, you must be in the state of North Dakota during your remote visit.

Patients with Aetna Better Health of WV can be seen in Cumberland. Patients with Unicare of WV can be seen in any of our Maryland clinics. Note: If a patient is being seen virtually, you must be in Maryland during your remote visit.

Patients with VA Medicaid can be seen in Frederick. Note: If a patient is being seen virtually, you must be in the state of Maryland during your remote visit.

Patients with ID Medicaid can be seen in any Ideal Option clinic. Note: If a patient is being seen virtually, you must be in the state of that clinic during your remote visit.

Yes, Ideal Option offers payment plans for those who need it. If you are interested in setting up a payment plan, please call us at 877.522.1275, and ask to speak with a financial counselor.

Yes, you can make a payment via the patient portal at Ideal Option.

For the Healow app, follow these steps:

1. Log into the Healow app
2. Select ‘Statements’ from the options wheel
3. Follow the on-screen instructions to make a payment

For the patient portal, follow these steps:

1. Visit https://bit.ly/idealoptionportal
2. On the left, select ‘Pay Your Bill’
3. Enter a statement code and patient last name or enter patient first name, last name, DOB and phone number
4. After verification, follow on-screen instructions to make a payment