Your provider will go over your lab results during your appointment. Ideal Option also provides patients with a convenient, secure online portal through Healow. Using Healow, you can access medical records, lab results, appointments, payments, and visit summaries.

Mobile Instructions:

1. Download the Healow app from the App Store or Google Play
2. Enter practice code DJHFAD
3. Select Ideal Option (disregard clinic address)
4. Enter your name, date of birth, and create a PIN

Desktop Instructions:

1. Click here to access the web portal
2. If you are a new user, click on "using mobile phone"
3. Enter you first name, last name, and date of birth
4. Enter the verification code sent to your phone and log in

Note: You must have an email address on file with Ideal Option in order to access the portal. You can add your email using the kiosk in the clinic at your next visit or contact us to provide your email. 

You can also complete this form to request your records. Please note that processing can take up to 3 weeks. 

To print or share lab results from the patient portal at Ideal Option, you can view and save or print lab results directly from the portal.

For the Healow app, follow these steps:

1. Log into the Healow app
2. Select ‘My Records’ from the options wheel
3. Select a beginning and ending date to display results in the desired timeframe
4. Select ‘Download PDF’ at the bottom of the screen
5. You will be presented with options to save or email the PDF results

We perform regular urine drug testing to help us tailor and adjust your treatment plan. It's important for our providers to know what substances are in your system to ensure your safety and offer you the most appropriate medical and behavioral treatment. Please be prepared to provide a urine sample during your scheduled appointments. 

The substances targeted in a patient’s drug test depend on multiple factors such as potential drug-drug interactions, social stability, functional stability, past substances used, medication adherence and time since last use of illegal and/or non-medical use of substances.

Blood is drawn, typically on your second visit, to identify and make you aware of any undiagnosed health conditions that may interfere with your treatment plan. We test for things like liver function, kidney function, STIs, HIV, and Hepatitis B & C. We share the results with you and will refer you to primary or specialty care if follow up treatment is needed. 

Targeted breathalyzer testing is sometimes performed to ensure alcohol is not currently in your system.  Alcohol can be extremely dangerous when taken in combination with many prescription and non-prescription substances. Alcohol can also interfere with the effectiveness of many medications.

This depends on your individual situation, but annual blood draws are most common.

We understand that addiction is a chronic, relapsing medical disorder. Patients are never penalized or expelled for return to use episodes. Relapse or use episodes will trigger a review of the patient’s treatment plan to ensure the appropriate support is being provided for successful long-term recovery.