In April 2024, changes were made to consent requirements aimed at modernizing and improving information sharing while safeguarding confidentiality. Patients can now review and provide a one-time general consent for treatment, payment, and healthcare operations (TPO) on our clinic kiosks during check-in. Ideal Option’s Compliance team is happy to answer any questions regarding this change. Please don’t hesitate to give us a call at 877-522-1275.

Yes. We adhere to strict HIPAA guidelines and 42CFR Part 2, a federal regulation governing confidentiality of substance use disorder (SUD) patient records. 

Please send an email to feedback@idealoption.net or complete the contact form on this website to submit your complaint along with your contact information for follow up or anonymously if preferred.

You can submit a review on Google by searching for “Ideal Option” and your location (e.g. "Ideal Option Everett") or on Facebook. You can also send your review to feedback@idealoption.net or use the contact form on this website.