Get Support
/ Prescriptions
Prescriptions
How many days of medications will I get at a time?
Patients receive a new prescription at each visit unless there is a safety issue or presumed diversion (selling or giving away the medication). For the first couple of weeks, visits are scheduled every few days, then visits are weekly, bi-weekly, and eventually, once every month. Changes to the frequency of visits may be made at any time by our providers depending on the patient's recovery.
Will I get a paper prescription to take to a pharmacy?
No. We use electronic prescriptions known as ePrescriptions.
What happens if I run out of medication before my next appointment?
If you run out of medication when our clinic is open that day or the next day, you will be scheduled for a same or next day emergency visit, either in-person (preferred) or remotely using our virtual clinic.
If you run out of medication when our clinics are not open that day or the next day, a request for a bridge prescription will be submitted to the prescribing provider. A nurse will contact you to inform you of the provider's decision as soon as possible.
What is a "bridge" prescription?
A bridge prescription is a short prescription that may be approved for a patient who is unable to come to the clinic for a scheduled visit with their provider.
Can I request a bridge prescription without seeing a provider?
To maximize patient safety, accountability, and adherence to evidence-based guidelines and clinical protocols, Ideal Option requires a provider visit prior to issuing a prescription for a medication. In the case of a patient emergency, a prescription for a medication without a provider visit may be approved for a maximum of seven days.
Each request for a bridge prescription will be evaluated on a case-by-case basis, taking into account patient stability as demonstrated by things like compliance with completing in-clinic visits, adhering to prescribed medications, and completing regular urine drug tests. The provider will then approve or deny the prescription request based on these patient-specific factors.
Who do I contact if I run into problems with a prescription?
If you run out of medication when our clinic is open that day or the next day, you will be scheduled for a same or next day emergency visit, either in-person (preferred) or remotely using our virtual clinic.
If you run out of medication when our clinics are not open that day or the next day, a request for a bridge prescription will be submitted to the prescribing provider. A nurse will contact you to inform you of the provider's decision as soon as possible.